Job Overview:
The primary objective of this position is to manage high-value customer relationships and drive business growth through technical expertise.
As a key member of the sales team, you will be working closely with engineering and production teams to meet customer requirements. This role requires proven experience in a technical, customer-facing capacity, strong technical aptitude, practical problem-solving skills, and excellent communication skills.
Key Responsibilities:
* Provide hands-on technical product support and aftersales service
* Lead investigations into customer issues in collaboration with the production team
* Handle warranty claims and resolve customer queries efficiently
* Represent the company at trade shows and industry events
* Conduct site visits to distributors and customers
This role involves building and maintaining strong relationships with key stakeholders, identifying new business opportunities, and driving revenue growth through exceptional service and technical expertise.