AI DevOps Engineer
Location: Sofia, Bulgaria
Overview of the role:
Flutter Technology is seeking an AI DevOps Engineer to design, build, automate, and operate the infrastructure powering Flutter’s AI initiatives — including the Flutter Assistant Infrastructure and Agentic Platforms.
As a hands‑on contributor, you will implement and support the integration of AI use cases across our AWS Cloud Infrastructure estate helping to build and optimise systems, implement CI/CD and observability, and handle day‑to‑day operations. Partnering with brands across the group, you’ll enable faster delivery, modernise AI platforms, and embed automation to ensure scalable, secure, and efficient AI operations for the long term.
This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both, while recognising that quality time together is essential for keeping us mission‑aligned.
Our teams work from a lively location nestled within this historic city. Enjoy the best of both worlds with winter and summer offices, tantalizing free snacks and a gaming paradise for endless entertainment.
What you’ll do:
Build and operate a secure, performant, and cost-effective AI Platform.
Implements the transformation of AI deployment and operations using Infrastructure as Code methodologies and automation tooling.
Builds the development and management of AI Agent Platforms, ensuring robust deployment, orchestration, and monitoring practices.
Provide repeatable and rapid deployment patterns for AI agents and automation services.
Assume guardianship of AI infrastructure code and artefact repositories, ensuring they adhere to best practices.
Enable and support AI engineering, automation engineering, and data science teams with the adoption of AI platform services.
Triage incidents, problems, and risks impacting AI systems, AI agents, and services.
Author and oversee a library of technical documentation and reusable design patterns.
Implement, curate, and Contribute Low-Level Designs (LLDs) for AI platform services.
Support architecture and function leads with developing the AI technology roadmap and strategy.
Act as a trusted SME, offering advice and knowledge sharing to the broader technology team and internal customers.
Forge, evangelise, and ensure adherence to best-in-class operating procedures, policies, and operational manuals, setting a gold standard for operational precision.
Cultivate and nurture relationships with other pivotal Flutter group functions, consistently identifying and seizing opportunities for collaboration.
Liaise with Third Party vendors and partners.
What you’ll bring:
Building Support: We establish close relationships with our stakeholders, underpinned by trust, integrity, and respect. We build awareness, understanding, and positive momentum behind the group technology strategy, often without being able to assert authority.
Objective: We are impartial and unbiased, ensuring equal treatment for all and that decisions are based on objective criteria.
Collaborative: We work effectively and in partnership with our stakeholders on shared goals that align towards the achievement of the group strategy. We foster a collaborative environment and assume the role of leader when required.
Adaptable: We understand and appreciate different and opposing perspectives on an issue and can adapt our approach to achieve a successful outcome.
Strategic Thinking: We think about the big picture and use that perspective to support our divisions to achieve competitive advantage through greater agility, faster time to market and a better customer experience.
Strategic Communication: We are proactive and considered in our approach to stakeholder communications. We actively listen, provide constructive feedback and help others to consider new perspectives.
Experience:
Building and operating AI Agent Platforms and AI infrastructure, ideally within highly available AWS environments.
Proven experience Building or delivering AI infrastructure at scale using automation frameworks.
Experience troubleshooting AI agents and working with technologies such as MCP (Model Context Protocol), A2A (Agent-to-Agent), and API operations.
Proficiency with source control management tools (like Git, GitHub,GitOps) coupled with extensive hands‑on experience with CI/CD pipeline optimisation.
Proven expertise in curating, managing, and optimising deployment assets for AI workloads, including container images and model artefacts.
Demonstrated proficiency in employing Infrastructure as Code methodologies using tools such as CDK, Terraform, and CloudFormation at scale.
Establish AI observability and site reliability practices to maintain systems within Implement SLOs.
Orchestration and management of container platforms, preferably using Kubernetes.
Extensive experience delivering and operating systems within security‑compliant environments.
Producing and overseeing comprehensive, clear, and actionable technical documentation.
Sharing knowledge with your peers and across the wider engineering community.
Working in an agile environment.
Incident, change, problem, and risk management.
Advantageous: Proficiency in high‑level programming languages such as Python and TypeScript.
It’s ok if you don’t think you tick every box on this list. We love people who want to challenge themselves and are passionate about what they do. If you believe you can contribute in some areas and are eager to learn, we encourage you to apply.
Why choose us:
Aside from a generous base salary, we have a fantastic benefits & rewards program that is designed to encourage personal and career development.
Discretionary annual bonus
30 days paid leave
Health and Dental Insurance for you, your partner and your children (if you all live at the same address)
Personal life insurance and disability coverage
Wellbeing fund
Continuous learning support for certifications and career growth
550 EUR gift for newborn family member
26 weeks Maternity leave at 100% pay and 4 week secondary (Paternity) also at 100% pay, no eligibility period applies
A sports’ card membership valid across the country
Discounts as a compliment form us among different services
Monthly food vouchers
Equal opportunities:
At Flutter we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences.
We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at talent@flutterint.com. Your journey with us is focused on ensuring you have what you need to be your best self.
Required skills:
Agile
Change Management
Git
Incident Management
Python
Risk Management
CI/CD
Kubernetes
TypeScript
Terraform
Problem Management
Observability
Infrastructure-as-Code
GitOps
Required languages:
Bulgarian, English
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