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Dispatch Manager
Job Description /Role Profile
Job Title:Dispatch Manager
Location:Rosderra Irish Meats, Jamestown, Carrick-on-Shannon, Co. Leitrim
Reporting to :Site manager
Role
Working as part of the site management team this position has responsibility for the Dispatch, Chilled & Frozen Storage area of the business and will manage and oversee intake, storage, and dispatch operations for fresh, chilled, and frozen products ensuring good management practice and the smooth, safe, and efficient flow of goods to both domestic and export markets.
Key Responsibilities
Intake & Storage Management
* Oversee systems and procedures for intake of chilled and frozen products.
* Manage cold storage facilities such as blast freezers.
* Ensure optimal product handling and storage conditions to maintain quality.
* Plan and schedule activity
Dispatch Operations
* Lead dispatch activities for fresh and frozen products to FMCG and retail customers.
* Develop and maintain systems and procedures ensuring timely and accurate order fulfilment.
Systems & Documentation
* Manage stock using SAP and Business Warehouse systems.
* Prepare and manage documentation for both export and home market consignments.
* Handle Health Certificates, including TRACES documentation and compliance.
Team Management
* Manage time and attendance for dispatch personnel via our time management system.
* Organise dispatch personnels annual leave so that it doesnt impact on plant performance.
* Manage performance and training of team
* Participate actively in recruitment and development of dispatch team in collaboration with HR.
Compliance & Quality
* Maintain and enforce HACCP food safety systems across all operations.
* Ensure full compliance with internal and external food safety, quality, and traceability standards.
Continuous Improvement
* Participate in daily PIT meeting and lean processes
* Lead LEAN initiatives and contribute to continuous improvement projects and team meetings.
* Implement process improvements to enhance efficiency, reduce cost, and drive performance.
Cost & KPI Management
* Control costs and drive delivery of departmental KPIs.
* Monitor and manage loss prevention and stock discrepancies.
Customer Service
* Maintain high standards of service and communication with key customers and internal stakeholders.
* Act as point of contact for issue resolution related to delivery, stock, and product condition.
Health & Safety
* Promote and enforce safe working practices in line with company H&S policies.
Transport Coordination
* Liaise with intercompany transport teams to ensure efficient movement of goods.
Key Requirements
* 3-5 years experience in a dispatch, warehouse, or cold store management role (ideally within FMCG or food industry).
* Strong organisational skills with the ability to handle pressure and manage competing priorities.
* I.T. skills, and knowledge of Microsoft Excel and Word
* Strong understanding of chilled and frozen supply chain operations.
* Proficiency in SAP and stock management systems.
* Experience working with HACCP, LEAN, and health & safety frameworks.
* Excellent team leadership, organisational, and communication skills.
* Knowledge of export documentation and regulatory compliance.
* Ability to manage people and performance, motivate teams, and drive improvement.
Key Contacts/ Relationships
Site management team
* Finance
* Quality
* HR
* Lean /continuous improvements
* Logistics and transportations
* Customers
Suppliers, including internal sites
Skills
food management dispatch cold store manager warehouse transport
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Transportation, Logistics, Supply Chain and Storage
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