DescriptionAt West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.Job SummarySupports the Manufacturing operation to ensure the department delivers a right first-time quality product as per the production schedule while maintaining a safe working environment.Essential Duties And ResponsibilitiesResponsible for providing support to Shift Leads and the Area Manager to ensure daily, weekly and monthly KPls are achieved.Manages the portfolio of open deviations and CAPAs in the area to ensure they are progressed in a timely manner to minimize impact on batch release timelines.Drives a right first-time culture within the operations department by routinely analyzing deviation trends to identify improvement opportunities. Also owns deviations and drives them to closure ensuring effective corrective and preventive actions are identified and implemented.Manages the portfolio of open change controls in the area to ensure they are progressed to closure in a timely manner to support the area.Has overall responsibility for the execution of SOI updates for the area and tracks progress of all open changes to ensure completion as per agreed deadlines.Is a champion of A4 and A3 problem solving and systematically put these methodologies into use to identify root cause of deviations. Coaches and mentors Operations team to build capability in the area.Troubleshoot production processes to address production issues and improve process control.Acts as the Operations representative in cross functional project teams managing the installation of new equipment in the area.Supports Production/ Area Manger to close out actions arising from See Do Say, Audits, Risk Assessments etc. All work is performed according to applicable HS&E regulations and standards.Ensure all ISO Clean room and gowning protocols are followed always for both materials, product and people flow.Supports process improvements, cost reductions/savings, intermix prevention, contamination control, scrap reductions, quality improvements etc. through the implementation of LEAN concepts (including the use of the Kaizen suggestion system).Encourage and foster teamwork within Operations and with site support functions.Ensure Standard Operating Instructions and Good Manufacturing Practices are adhered to.Ensure Compliance with Global Policies, Procedures, Guidelines and regulatory requirements.Motivate and develop team members to become self-directed and take ownership of their area.Report on monthly metrics as required.Act in accordance with the company's Guiding Principles and adherence to the corporate Code of Conduct.Compliance to all Quality, Safety and SOP Procedures.Compliance to all local site Environmental, Health and Safety regulations.Compliance to all local site company policies, procedures and corporate policies.Other duties as required.*Education*Degree in Engineering, Manufacturing or business-related discipline.Minimum Education: Leaving CertificatePreferred Knowledge, Skills And Abilities5+ years' experience in a similar position within the manufacturing industry, in pharmaceutical operations, with a strong quality background.Sound know-how and experience in of manufacturing, process automation, business and shop floor systems to effectively manage operations.Good knowledge of LEAN and 6 sigma manufacturing principlesExperience working cGMP environment,Experience of adhering to requirements of working in and managing ISO Clean rooms, both people and product flow.Ability to read and interpret documents and drawings, specifications, safety rules, operating instructions, procedure manuals and regulatory documentationSelf-motivated, results- and solution-oriented personalityStrong competence in IT.*Travel Requirements*5%: Up to 13 business days per yearWest embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.