Job Description
Your opportunity
The Sales Associate is a key role in the team responsible for driving store sales results by providing the signature Balenciaga experience to all clients. They support colleagues and the management team in representing the Balenciaga brand and values.
How you will contribute
* Build and maintain a strong, updated client portfolio to drive sales results
* Ensure client satisfaction by adhering to Balenciaga service standards and values
* Engage clients by building authentic, long-term relationships from welcoming to after-sales
* Maintain professionalism and expertise in communication and teamwork
* Collaborate with the Stock team to ensure product availability and meet client requests
* Provide feedback on client activity and market trends
* Maintain display and organization of all areas according to visual merchandising guidelines
Who you are
* Proven experience in a similar role or with transferable skills
* Ability to work in a fast-paced environment with high attention to detail
* Product sensitivity and strong knowledge of market and fashion trends
* Ability to work independently and in a team
* Strong administrative and digital skills
* Excellent written and oral communication skills
* Fluency in English and Mandarin
Why work with us?
This is a fantastic opportunity to join the Balenciaga team and contribute to business development within a thriving atelier in a global luxury group that offers endless learning and growth opportunities.
Balenciaga is committed to your professional development within the House and the Kering group. We empower leaders to create, build, and sustain high-performing teams and guide employees to reach their full potential in a stimulating environment.
Diversity Commitment
Balenciaga fosters a diverse workforce, believing that diversity in all its forms enriches the workplace and client experience. We are an Equal Opportunity Employer, welcoming applications based on competencies and alignment with our brand values. We are committed to your success and will discuss how you can excel in our company during the interview process.
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