Job Description
The Salesforce Success Guide plays a critical role in helping customers achieve growth and improve adoption of Salesforce products. This individual provides proactive and reactive architecture, product, and industry expertise to empower customers to successfully adopt our offerings.
* Engage with customers across all account segments, delivering personalized success guidance.
As an expert advisor, the Success Guide will use their technical skills to deliver value to both customers and internal teams by providing prescriptive recommendations, best practices, and technical advice for improving adoption. They will also develop deep knowledge of Marketing Cloud and related products through training and hands-on experience.
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