The panel will be utilised to fill Engineer II vacancies arising in the Community Pharmacy, Quality and Safety Team and the Investigations Team.Do you have the skills to fill this role Read the complete details below, and make your application today.Both rolesplay a key role in delivering on the PSIs strategic objective of regulating effectively for better health outcomes and patient safety by ensuring that pharmacies are operating to high standards of safety and reliability.Reporting to the Quality and Safety Manager, the Senior Inspector (Authorised Officer) works as part of a team responsible for the monitoring, inspection and assessment of the quality and safety of the healthcare services delivered through community pharmacies and, in so doing, contributes to PSIs mission of protecting the public while also working with the community pharmacy sector to build a strong culture of safety, quality, and good governance.Reporting to the Investigations Manager, the Investigations Officer will manage end-to-end investigations in support of the PSIs mission to protect and promote the health, safety and wellbeing of patients and the general public by taking timely and effective action to ensure that pharmacies are operating to high standards of safety and reliability.Investigations are undertaken where there is reason to believe that serious safety issues and/or non-compliance issues exist with a pharmacist or a pharmacy.Key Duties and Responsibilities Key duties of the role will include but are not limited to: Senior Inspector (Authorised Officer) Conduct inspections/assessments in line with the provisions of Section 67 of the Pharmacy Act 2007 and other legislative provisions.Take responsibility for the management of an assigned caseload of community pharmacies, including acting as the lead contact with the Superintendent Pharmacists responsible for the assigned pharmacies.Take responsibility for the assessment of regulatory risk across the assigned caseload and for the monitoring of all follow-on actions and/or improvement plans put in place to address regulatory failings or shortcomings in quality and safety.Prepare for,organise,and carry out virtual and on-site assessments of pharmacies within the assigned caseload, or as otherwise directed, in accordance with PSI policies, processes and procedures and the relevant legislation.Play a key role in the development, monitoring and review of regulatory standards for community pharmacies.Provide support to, guidance for, and outreach to, the community pharmacy sector, including the development, and review, of appropriate guidance materials.Identify and collect evidence, as appropriate, that will enable regulatory judgments to be formed that are clear, consistent and evidence-based.Compile and write comprehensive and accurate reports of virtual and on-site assessments and other regulatory activities.Ensure that all records relating to virtual or on-site assessment, monitoring, inspection, investigation, and other related activities are comprehensive, accord with PSI processes and procedures, and satisfy the relevant legislative requirements.Take responsibility for the gathering, analysis and synthesis of the data and information required to make risk-based judgements.Identify and recommend appropriate corrective action when incidents of non-compliance with legislation or regulatory standards are identified.Alert line manager and take any other immediate steps that may be necessary where a pharmacy service or a pharmacist is found to be operating in an unsafe manner and/or in serious default of regulatory or other statutory requirements.Ensure the quality, consistency and timeliness of all assessment activities and any related follow-up work, including report development, dissemination, and monitoring of follow-up actions.Participate in all necessary actions arising from the performance of the role, including liaison with other public bodies and/or legal counsel, detaining, preserving, and storing of physical evidence, and the giving of verbal evidence in court or at any other relevant forum.Participate in other enforcement activities as directed by PSI management, including collaborative actions with external agencies.Contribute to, and participate in, safety collaboratives and other initiatives with other relevant external stakeholders.Exercise significant levels of judgement and make recommendations as to regulatory actions.Investigations Officer Undertake investigations, in accordance with relevant legislation and policies, processes and procedures.Identify and collect evidence, as appropriate, that will enable regulatory judgments to be formed that are clear, consistent and evidence-based.Maintain precise and detailed contemporaneous notes of all investigations undertaken.Write and submit comprehensive and accurate investigation reports that reflect clear, consistent and evidence-based judgements.Where appropriate, identify and recommend appropriate corrective action when incidents of non-compliance with legislation or regulatory standards are identified.Alert line manager and take any other immediate steps that may be necessary where a pharmacy service or a pharmacist is found to be operating in a seriously unsafe manner and/or in serious default of regulatory or other statutory requirements.Ensure the quality, consistency and timeliness of all investigation activities and any related follow-up work, including report development, dissemination and monitoring of follow-up actions.Operate in accordance with the processes and procedures as set out for the conducting of investigations by PSI.Participate in all necessary actions arising from the performance of the role, including liaison with other public bodies and/or legal counsel, detaining, preserving, and storing of physical evidence, and the giving of verbal evidence in court or at any other relevant forum.Communicate clearly and accurately with pharmacists, pharmacy owners and other stakeholders.Participate in other regulatory activities as directed by PSI management, including collaborative actions with external agencies.Provide technical assistance and guidance, whether internally or externally, as required.Exercise significant levels of judgement and make recommendations as to regulatory actions.Participate in the PSI concerns processes, including meetings with the multi-disciplinary concerns team in PSI and conducting any related follow-up activities and regulatory actions.General Duties Applicable to Both Role Regularly analyse current workflows to identify opportunities to improve.Ensure standard business processes and procedures are documented and up-to-date.Provide advice, guidance and training to colleagues and various stakeholders in your area of expertise.Manage any assigned staff in accordance with PSI policies and procedures Share knowledge and learning with your team and wider organisation.Provide support to organisational projects, working groups, committees, etc.Work and manage within a matrix reporting structure when required.Promote and contribute to a culture of continuous improvement, transformation, and innovation within PSI, including supporting our work as an organisation to retain and enhance our recognition under the EFQM Excellence Model.Identify risk and assist the organisation in our purpose of mitigating regulatory risk in the interests of assuring the public that pharmacy care and services are safe.Participate in cross-functional initiatives and developments that contribute to the delivery of the strategic objectives of PSI.Proactively engage in performance development reviews and actively engaging in opportunities for learning and development.Other duties assigned by PSI Management and/or the Registrar/Chief Officer.Key Requirements Candidates must have, onthe closing date for receipt of applications: A third-level degree (minimum of level 8 or equivalent on the National Framework of Qualifications) in pharmacy, or another healthcare or a quality-related discipline.A minimum of three years professional experience in pharmacy, or another healthcare or a quality-related role.Experience and knowledge of good practice health or social care quality systems or other areas.Candidates must be able and authorisedto drive, with access to their own vehicle(please note, the level of insurance cover required for the role is class 2) In addition, the following are considered desirable: Experience and/or knowledge of good practice in pharmacy.Previous experience within a regulatory body, or in a regulatory function.Previous experience ininspection and compliance or quality processes.Experience and/or knowledge in working with standards to improve quality of health or other services.
xsokbrcA postgraduate qualification in a relevant area such as healthcare management, quality and/or risk management.Proficiency in the Irish Language To apply for this post, candidates should submit a comprehensive covering letter outlining their interest in the role to.