Quality Expert Reviewer – Spanish / English Location: Dublin City Centre, Ireland Salary: €42,667 per year Contract Type: Permanent, Full-Time (40 hours per week) Schedule: Fully flexible across Monday – Sunday, 08:*******:00 Training: 4 weeks onsite in Dublin Start Dates: Various (upcoming) Work mode: Onsite – no remote option available currently Overview We are seeking a Spanish English-speaking Quality Expert Reviewer to join our dynamic team in Dublin.
In this role, you will support the quality review of client workflows for global operations, ensuring accuracy, compliance, and excellence across multiple content and risk areas.
You must be able to demonstrate prior Content Moderation experience and show strong cultural awareness for nuanced policy decisions.
Key Responsibilities You will be responsible for ensuring top-tier quality standards across the following workflows: Content Moderation: Review materials that may include topics such as: Violence or credible threats Self-harm promotion Fraud or sale of restricted goods Impersonation, privacy violations, hate speech, bullying Phishing, spam, or malware Child exploitation or sexual solicitation Sensitive content including nudity and adult material ID and Authenticity Reviews Escalation handling and verification processes Coordination with Global Risk Operations (GRO) focusing on viral/meme content, dangerous organizations, and social/political context review within relevant markets Ideal Profile Values We value candidates who embody the following: Process Excellence: Commitment to precision and continuous improvement Collaboration: Strong team player with a positive, cooperative approach Communication: Clear, confident verbal and written skills Emotional Intelligence: Empathetic, respectful, and supportive interactions Open-Mindedness: Willingness to learn and adapt to new ideas Critical Thinking: Logical and analytical decision-making skills Solution Orientation: Proactive and results-focused approach Entrepreneurial Mindset: Ownership, initiative, and a drive for growth What We Offer Competitive annual salary (€42,667) Comprehensive healthcare insurance 20 days annual leave + 10 bank holidays 4% pension plan Death-in-service coverage Performance bonus (non-contractual, applicable to certain roles) Additional Information Successful candidates must complete Right to Work, Criminal Record, and Credit Checks before onboarding.
No holidays/time-off allowed within the first 8 weeks of training.
Fully office-based role in Dublin City Centre .