Overview
Microsoft Cloud Operations and Innovation team (CO+I) is the team behind the Microsoft's Cloud infrastructure and is responsible for innovating, planning designing, building and operating one of the largest datacenter fleets in the world. We support product teams by providing the secure and compliant, cost efficient and highly available global infrastructure that Microsoft's customers depend on. Our focus is on smart growth, high efficiency and a trusted experience to customers and partners worldwide.
To keep up with rapidly changing customer and business demands, the Cloud & Infrastructure Acquisition team within CO+I is looking for an experienced program manager who can lead complex changes to our global infrastructure in partnership with business and engineering stakeholders. The successful candidate will be a self-starter who thrives in ambiguity, with strong attention to detail, has an ability to work in a fast-paced, ever-changing environment and a desire to help shape the overall business. You will lead multiple simultaneous large-scale initiatives with a balance of technical leadership and strong business judgement.
Responsibilities
* Lead delivery of strategic initiatives within Cloud & Infrastructure Acquisition (CIA) team, leveraging results-oriented, metrics-driven programmatic approach
* Develop and maintain a long-term program roadmap, mitigating risks including technology shifts, industry or market constraints, and cost/pricing pressures
* Guide teams through the development of problem statements, frameworks and methodologies to address crucial business, customer or market opportunities
* Orchestrate efforts to define and implement recommended solutions on large cross-functional projects with internal teams and external partners, holding teams accountable to achieve desired outcomes throughout the program lifecycle (e.g., quality, compliance, security, safety, sustainability, time-to-market).
* Advance CIA's PM capability by evaluating and improving program management capabilities and encouraging and applying PM best practices across the organization
* Drive simplification and automation to evolve processes, services, and solutions, to increase agility and efficiencies while lowering costs
* Develop and coach a world class program management team that successfully delivers complex, impactful, visible infrastructure projects and program
Qualifications
* Bachelor's Degree in Business, Operations, Finance, or related field AND significant experience in program management, process management, or process improvement OR equivalent experience.
* extensive experience managing cross-functional and/or cross-team projects.
While not required, we also look for the following Preferred Qualifications:
* Significant experience managing cross-functional and/or cross-team projects.
* Strong command of common process improvement methodologies (Lean, Six-Sigma, DMAIC)
* High proficiency in verbal and written communication, ability to interact with both technical & business subject matter experts across multiple organizational levels
* Familiarity with change management methodologies & ability to drive solution adoption across the organization
* Creative problem-solving & analytical skills to drive keen insights and understand root causes combined with a "sense of urgency" to develop solutions
* Master's Degree in Business, Operations, Finance, or related field
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.