Commercial Growth & Customer Success Specialist
The ideal candidate will be responsible for driving commercial performance and customer relationship success by managing and growing a portfolio of retail and foodservice accounts.
About the Role:
* Account Management: Develop and maintain strong relationships with key customers, identifying opportunities to grow sales and increase revenue.
* Commercial Growth: Collaborate with internal teams to deliver on key growth objectives, executing customer plans and analyzing data to inform business decisions.
* Cross-Functional Collaboration: Work closely with colleagues across departments to achieve business objectives and drive results.
* Reporting & Performance Management: Analyze sales data and other metrics to identify areas for improvement, developing and implementing strategies to drive growth and enhance customer satisfaction.
We offer a competitive salary package, including annual performance bonuses, employee discounts, learning and development investment, a supportive working culture, free on-site parking, flexible working supports, mileage, and travel expense coverage. Our role provides clear paths for professional progression through ongoing training, mentorship, and internal advancement opportunities.
Key Skills & Qualifications:
* Proven experience in account management, commercial growth, and customer success.
* Strong analytical skills, with the ability to analyze sales data and other metrics to inform business decisions.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
* Knowledge of industry trends and best practices, with the ability to stay up-to-date on market developments.