Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Client Experience and Sales Specialist in our Brand New Maynooth Clinic, opening July 2026. In this very exciting new role at ThérapieClinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and sales performance.We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits.Key ResponsibilitiesClient SatisfactionDeliver outstanding client service from first contact to follow‑upProactively manage online reviews and resolve complaints efficientlyRevenue GrowthMaximise clinic efficiency through smart diary and booking managementManage stock accurately, including AWI deductionsDrive and convert consultations with strong upselling and cross‑sellingMeet KPIs for consultation success, walk‑in conversions, and average spendEnsure a seamless check‑in/out journey for every clientAWI Performance & GrowthPromote skin consultations and identify upsell opportunities via formsTrack AWI stock, ensure clinical room standards, and handle client retention callsQualifications and SkillsQualified Beauty TherapistProven experience in client experience management, customer service, or a similar roleExcellent communication and interpersonal skillsStrong analytical and problem‑solving abilitiesAbility to manage multiple tasks and priorities in a fast‑paced environmentPerksUncapped Earnings – With our uncapped commission structure, the sky's the limitFree Treatments – Enjoy free laser hair removal, free EmSella, and generous discounts on our skin, AWI and body treatmentsFamily Discounts – Avail spouse and family discounts, spreading the joy of ThérapieThérapie Fertility – One free treatment cycle of IVF/ICSI/RIVF after 2 years of serviceOptilase Eye Clinic – Free laser eye surgery after 2 years of serviceSkin Brand Discounts – Discounts on leading skin brands & treatments (Murad, Skin Theory)Career Pathways – Promotion from within and management trainingPaid Training – One full week of paid training in our academyBirthday Leave – Extra day off on your landmark birthdayLongevity Bonus – Extra annual leave after 2 years of dedicated serviceEmployee Assistance Scheme – Access confidential support services for personal and professional well‑being
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