Telesales & Customer Service Dublin 24 Monday Friday €38,000 - €40,000 Our client is seeking an experienced Telesales & Customer Service Agent, with an interest in the Automotive Industry, to join their team in Dublin 24.
Role Requirements: The Telesales & Customer Service Agent will be accurate and efficient in processing invoices and credit notes.
Working closely with members of the Warehouse team to ensure the best possible service to our customers.
The processing of returns from Trade Counter customers.
Providing a backup service for our Reps on the road.
Answering customer queries via telephone Processing orders accurately and clearly via phone, fax and email.
Monitoring orders that come in online via our portal for accuracy.
Working well with other members of the Sales Office team, to ensure phone cover Providing helpful and friendly service to our customers, particularly on technical queries.
Candidate Requirements: The Telesales & Customer Service Agent will have an interest in the Automotive Industry Previous experience in a customer-facing sales role Have excellent telephone manner.
Be helpful, courteous and efficient to customers and to other members of staff.
Be a team player, who is willing to learn new skills and show initiative.
Be professional, personable, hardworking, conscientious, honest and punctual Enjoy working in a challenging and rewarding environment.
EXET22 INDCAT2 Skills: Telesales Customer Service Trade Counter Benefits: See Description