Cargo Department Role
Are you interested in growing your career with a leading airline? We are looking for a Fixed Term Cargo Agent to join our team.
Our Cargo Department manages all cargo for IAG airlines in Ireland. You will have responsibility for handling life saving medical products, pharmaceuticals and other valuable cargo. Our operations team provides extensive training to ensure success in this role.
Responsibilities:
• A variety of shifts over a 24/7 timeframe
• Maintain quality customer service by following organisational standards
• Project a professional image to customers and respond to queries in a timely manner
• Contribute to team effort by accomplishing related tasks
• Provide feedback to management
• Prepare flight pack documentation and capture data
• Ensure office administration tasks are handled accurately and on time
• Complete Health and Safety, Security and operational training as required
• Adhere to Health and Safety, Security and operational practices and procedures
Requirements:
• Some experience in a customer-facing or clerical environment
• IT skills including Microsoft Office and basic keyboard skills
• Strong communication skills with the ability to present facts clearly and objectively
• High level of energy, flexibility and enthusiasm combined with the ability to learn new skills quickly
• Proven ability to deliver excellent customer service
• Ability to work independently while contributing effectively as part of a team
• Strong interpersonal skills with the ability to build positive working relationships
• Fluent in English with written and spoken proficiency
• Eligible to live and work in the EU
• Hold a current valid driving license or passport
• Provide verifiable references
• Pass airport security vetting procedure which includes a background check
What We Offer:
* Competitive salary
* Paid annual leave
* Staff travel privileges
* Prime location at Dublin Airport
* Employer pension contribution
* Life assurance cover
* Income protection cover
* Paid sick leave
* Employee assistance program
* Cycle-to-Work scheme and Tax Saver Scheme
* Subsidised dry cleaners and airport discounts
* Learning & Development support
* Opportunity to grow your career in a leading airline
Job Types: Full-time, Fixed term
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