High Salary Polish Speaking Account Handler
This is a full-time, permanent role as a Personal Lines Account Handler within a leading insurance brokerage.
We are seeking a dedicated individual with excellent communication skills to engage with potential clients and convert leads into policies.
The successful candidate will have fluency in spoken and written Polish and be able to build long-term relationships with clients.
About the Role
* Handle inbound and outbound sales calls to engage potential clients and convert leads into policies.
* Assess client requirements and recommend suitable insurance products.
* Prepare and present quotes, explaining coverage details and benefits clearly and accurately.
* Follow up on inquiries and quotes promptly to maximise conversion rates.
* Proactively contact existing clients to discuss policy renewals, ensuring continued coverage and customer satisfaction.
* Manage lapsed or at-risk policies, working to re-engage clients and recover lost business.
* Deliver exceptional service by understanding client needs and providing professional, empathetic support.
* Handle customer queries, complaints, or escalations efficiently and to a high standard.
* Build long-term relationships with clients by ensuring a positive and trustworthy experience.
* Maintain accurate records of client interactions, quotes, and sales using a CRM system.
* Stay up to date with changes in insurance products, pricing, and compliance requirements.
Requirements
* Fluency in spoken and written Polish is necessary.
* Previous experience in a similar role would be an advantage.
* Proven ability to achieve sales targets and provide excellent customer service.
* Strong interpersonal and communication skills and the ability to build rapport with clients.
* Persuasive and confident sales abilities, with a customer-focused approach.
* Proficiency with CRM systems and Microsoft Office Suite.
What We Offer
We offer comprehensive training to ensure you have the skills and knowledge needed to succeed in this role.
This is a fantastic opportunity to join a dynamic team and build a rewarding career in risk management.