Job Summary:
We are seeking an experienced credit control professional to manage debt collection and cash flow.
This is a permanent position requiring strong Excel skills and at least three years of experience in a similar role.
Key Responsibilities:
* Credit Control & Cash Collection
* Proactively manage debt collection to ensure timely payments
* Issue monthly customer statements and follow up on outstanding invoices
* Establish, document, and monitor customer credit terms
* Generate and issue monthly reminder letters via accounting systems
* Set up new customers in the front-end sales system in line with policy
* Negotiate and monitor payment plans where necessary
* Resolve customer queries and escalate disputes as needed
* Issue all Group sales invoices promptly in line with policy
* Liaise with operations to confirm job completion and invoicing accuracy
* Ensure all jobs are invoiced by month-end and carry forward accrued revenue accurately
* Process cash sales and credit card transactions securely and in line with GDPR
* Handle invoice queries promptly and professionally
Reporting:
* Weekly aged debtor reporting to stakeholders
* Monitor and report on accounts exceeding credit limits or placed on hold
* Calculate and report monthly debtor days and overdue balances
* Provide other reports on aged debt and sales as required
Requirements:
* Minimum 3+ years' experience in a credit control role
* Solid understanding of accounting procedures
* Strong communication and interpersonal skills
* Advanced proficiency in MS Excel and financial systems
* Confident dealing with customers and senior stakeholders
* High attention to detail with a logical, analytical mindset
* Highly organised, proactive, and able to prioritise workload effectively
* Team player with a strong focus on task completion