Here at TUI, we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor at our ROI Wilton shop, we’ll support you to become a destination expert so you can recommend and sell holidays, cruises, UK breaks, and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility, you’ll enjoy a varied shift pattern each week, including weekends, bank holidays, and some evenings at our busier stores.
About Our Offer
* TUI offers more than just a basic salary, starting at €14.86 per hour
* Reward for exceeding targets with our commission scheme
* Enjoy holiday benefits, discounts, special offers, and the option to purchase additional TUI time off
* Benefit from our Health and Wellbeing programs across key areas – Financial, Health, Social, Community, and Career
* Investment in your development and career progression
* Pension scheme and life assurance
About The Job
* Use your passion to inspire customers and colleagues while having fun
* Drive to achieve and exceed sales objectives, known as ‘Smashing your Targets’ in Retail
* Embrace change and rise to challenges in a customer-focused role, both face-to-face and virtually
* Investigate and resolve questions or complaints confidently if things don’t go as planned
* Receive training on various systems to enhance your knowledge and bring memorable holidays to life for customers
About You
* Excellent customer service skills with a passion to go above and beyond
* Strong dedication to achieving goals and sales targets
* Ability to prioritize multiple tasks in a fast-paced environment and recover from challenges
* Adaptability to change and new ways of working
* Team player who engages and collaborates with customers and colleagues
* Organized, pride in your work, and effective communication skills
* Ability to work varied shifts aligned with shop hours
From a workplace to a place to belong. At TUI, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are because together, our potential is limitless.
We support candidates with disabilities and impairments. Please let us know if you require any support.
Note: The application process includes an online assessment, which can be completed after submitting your application or shortly thereafter.
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