Responsibilities
may evolve based on client structure and business needs.
1. Collaborate with global teams across New York, Sofia, Cork, and Dublin to uphold HedgeServ's quality standards.
2. Partner with client service and development teams to understand and support key client deliverables as well as customized deliverables.
3. Develop and maintain Acceptance Criteria Checklists tailored to client processes.
4. Validate release candidate builds and raise issues or bugs to product owners.
5. Support automated testing efforts and triage discrepancies.
6. Facilitate business sign-off for releases and contribute to rollout and deprecation planning of new technology, workflows and processes.
7. Define test cases for new functionality in collaboration with Product and Business teams.
8. Act as a subject matter expert (SME) on projects involving the Business Engagement team.
9. Drive initiatives to improve efficiency and quality for HedgeServ clients.
Pre-requisite knowledge, skills and experience
Required Experience & Skills:
10. 4+ years of experience in a NAV or Middle Office role.
11. Degree in Accounting, Finance, Business, orputer Science.
12. Strong systems, product and process knowledge
13. Strong analytical and problem-solving skills.
14. Reliable, Dependable, Approachable &mitted
15. Excellent verbal and writtenmunication in English.
16. High attention to detail and a proactive approach to issue resolution.
17. Strong interpersonal skills and a collaborative mindset.
18. Demonstrated leadership and ownership of tasks.
19. Ability to manage multiple projects simultaneously.
Desirable:
20. IT literacy with a familiarity of automation tools or testing frameworks.
21. Experience working in a cross-functional, global environment.
Why Join the Business Engagement team?
22. HedgeServ's Business Engagement team value innovation, collaboration, and continuous improvement. You'll be part of a team that's involved in shaping the future of Hedgeserv's technology, with opportunities to grow, lead, and make a real impact.
Job ID R5678