Urgent Onsite Deskside Support engineer, Dublin South Dublin West, Dublin 15 location working 5 days on location.
Your role will encompass
• Monitoring and Management support and configuration of laptops
• Provision accounts and equipment
• Desktop Support for customer
• Supporting Windows Desktops, MAC, Outlook, Networks, Ms. Office, O
• Configuration of Microsoft Server, Exchange, Active Directory, JAMF.
• Maintain and build the current documentation in place
• Hardware troubleshooting
• Interacting with and managing 3rd parties
• Application troubleshooting and support
• Imaging and Deployment
• Manage File Permissions and Access Rights
• Configuration and Support of Mobile Devices
•2 years Working in a technical support environment (required)
• Application Support – 1st Level - 2nd level
• Windows Servers, DNS, Active Directory, Microsoft Exchange, MS Office - Level 2 support
• Office and Virtualization experience advantageous.
It would be preferred if the candidate had one of the following accreditations and experience
• Microsoft Specialist certification in Windows 10
• A Microsoft MCP for Client or Server OS
• Comptia A+
• Comptia Net+
Successful candidates will receive exposure to
• All Microsoft Operating Systems
• Windows Servers
• Virtualization – Vmware, Citrix, Hyper v
• SMB Networking Environments
• Unified Communications
• Remote Access Solutions
Call Lindsay O'Leary for further spec details. 00 86
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