Communications and Administrative Assistant (Part time/20 hr per week) We are recruiting a part time Communications and Administrative Assistant to support the team with external communications and general office administration.
Communications, Partnership and Fundraising Support Cocreate social media content calendar and post using brand guidelines.
Respond to comments/tagged posts as well as repost complimentary information from other organisations.
Design social media posts, flyers, posters, reports, video clips and Powerpoint presentations within brand guidelines Compile analytics for social media pages to monitor progress and monitor website performance and provide analytic reports Participate in and contribute to communications and marketing meetings to improve engagement on digital platforms Update and maintain the organisation's website using the WordPress platform.
Ensure content is current, engaging and optimized for SEO.
Set up fundraising donation links and send fundraising receipts as advised by the Partnerships and Development Manager Liaising with fundraisers and supporters as needed Administration and Programme Support Provide general office administration and support for staff including room bookings and managing the main email inbox.
Maintain accurate and up-to-date records in the CRM system.
Answer the SOS landline phone and give signposting/support/information as needed Update and maintain the programme registration platform, responding to participant and facilitator queries.
Qualifications and Experience Demonstrated relationship management skills and experience working in a supportive manner Working knowledge of social media and the current digital landscape Excellent oral and written communication skills Excellent attention to detail, organisational, administrative, and time management skills Working knowledge and competent use of Microsoft Suite (Word, Excel, Powerpoint), Canva or other design platforms, and Eventbrite Desirable Proficiency with Google Analytics for tracking and reporting website metrics.
Familiarity with Mailchimp, Salesforce CRM Package, and fundraising platforms.
Knowledge of the community and voluntary sector Understanding of GDPR principles What We Offer Flexible working week A meaningful role within the mental health sector with the opportunity for growth.
Access to organisational Employee Assistance Programme.
25 days annual leave (pro rata).
Mentorship