Job Title: Appointment Coordinator
About Activ8 Solar Energies:
Activ8 Solar Energies are actively seeking Appointment Coordinators to join our team here in Carrickmacross Co. Monaghan. This is a full-time permanent position inclusive of a competitive salary, bonus, pension, healthcare and additional benefits.
We're dedicated to empowering homeowners and businesses towards self-sustainability through exceptional customer experiences and innovative products. Be part of an industry that's shaping the future of our planet.
Company Culture
Join a team that's passionate about sustainability and safety. We foster innovation and collaboration to achieve our goals.
The Opportunity:
As an Appointments Coordinator you will be responsible for skilfully coordinating appointments between our customers and Sales Representatives, by managing the overall scheduling, rescheduling and confirmation processes.
Responsibilities include
* Consistently uphold the highest standards while engaging in quality calls to explore new installation opportunities.
* Ensure accurate and effective qualification of potential customers to maximize appointment success
* Assign appointment dates to Sales reps by coordinating work schedules, ensuring a smooth flow of operations.
* Review and prioritize services at each location, optimizing efficiency in appointment scheduling.
* Provide support during scheduled appointments, ensuring a positive customer experience.
* Ensure strict adherence to industry compliance, company procedures, and processes in every interaction.
* Administration of appointments received through email and telephone, contributing to a well-organized system.
Qualifications/Key Skills
* Communication Skills: Possess excellent communication skills and an exceptional phone manner.
* Ambition and Determination: Demonstrate natural ambition, determination, and resourcefulness.
* Adaptability: Thrive in a dynamic work environment, showcasing adaptability and flexibility.
* Attention to Detail: Exhibit a keen eye for detail, coupled with excellent organizational skills.
* IT Proficiency: Be proficient in Microsoft Office Suite, utilizing technology to enhance efficiency.
* Team Player: Be an excellent team player, contributing to a positive and collaborative work environment.
* Desirable Experience: Telesales/Call centre, Admin or reception duties, Record Keeping & Customer service
Our Benefits:
* Competitive Salary
* Pension Contribution
* Laya Healthcare
* Gym Memberships
* Breakfast Bar
* Plus additional benefits
How to Apply: Interested in making a difference in renewable energy? Apply through the link provided.
Activ8 Solar Energies is an Equal Opportunity Employer.