Job Description: Quality Control Technician
We are seeking a detail-oriented and technically skilled Quality Control Technician to support high standards of manufacturing and production output. This role ensures all units meet internal quality benchmarks and customer expectations by maintaining accurate build instructions, monitoring performance, and assisting in staff training and documentation. The ideal candidate will have a strong understanding of quality assurance within a manufacturing or eCommerce environment.
Job Responsibilities
1. Inspect and assess outgoing units for build accuracy and performance quality
2. Build and quality-check all product lines as needed
3. Assist in developing and maintaining quality control documents and procedures
4. Train staff on QC processes using standardized best practices
5. Support inventory procedures and facility projects as assigned
6. Help identify and resolve process issues in coordination with supervisors
7. Monitor quality metrics and contribute to operational dashboards
8. Maintain a clean, organized, and safe working environment
9. Support cross-functional tasks including shipping, receiving, and reporting
10. Provide backup coverage for team members during absences
Job Requirements
11. Experience in technical builds, repair, and troubleshooting of electronic equipment
12. Background in manufacturing or eCommerce environments
13. Strong teamwork, communication, and organizational skills
14. Ability to work on your feet and lift up to 50 pounds as needed
15. Comfortable using standard office equipment and computer workstations
16. Proficiency in Excel, Word, and PowerPoint or equivalent tools
17. Excellent customer service and interpersonal skills
18. Experience developing documentation and process improvements (preferred)
19. Associate's or Bachelor's degree (preferred)
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