Job Title:
Lead Service Operations Manager
About the Role:
The ideal candidate will be a seasoned leader with a proven track record in managing day-to-day operations across food & beverage, front of house, and guest services.
Main Responsibilities:
1. Oversee the smooth running of service, ensuring excellent guest experience at all times.
2. Support and supervise staff across bar, restaurant, and front of house operations.
3. Take ownership of shift management, including opening/closing procedures, and ensure compliance with company policies and health & safety standards.
4. Act as the senior point of contact during shifts, liaising with management as required.
Key Skills:
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and maintain high standards in a fast-paced environment.
Requirements:
- Minimum [X] years of experience in a similar role.
- Proven track record of success in managing day-to-day operations and leading teams.
- Strong knowledge of hospitality industry standards and practices.
Benefits:
- Opportunity to work with a reputable client in the hospitality industry.
- Competitive salary and benefits package.
- Chance to develop your leadership skills and progress your career.