Job Title:
Patient Services Representative II, Hematology Oncology
Job Description
* Serves as the first point of contact for patients entering the medical facility.
* Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR).
* Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services.
* Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.
h3Adheres to all organizational policies codes privacy safety while delivering optimal patient care.
The role includes handling phones referrals but will include some front desk responsibilities as needed. ,