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Job Description
We are Omnissa!
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.
What is the opportunity?
As a Senior Technical Writer in Information Experience you work with product development teams to create product documentation for Omnissa customers.
As a Technical Writer, you should demonstrate strong writing skills and solid experience describing technologies such as virtualization, endpoint management, mobile device management, and general system administration.
Candidates should be results-oriented and enjoy working as part of a distributed, global team in a fast-paced environment. To be successful, candidates must have excellent communication skills and solid project planning experience.
Responsibilities
* Create information for experienced technical users including product documentation guides, release notes, technical papers, and knowledge base articles
* Gather information by working closely with engineers, product managers, and writers, reading design documents and specifications, and using pre-release software
* Create and update end user documentation and help systems for minor and major releases
What will you bring to Omnissa?
* Excellent verbal and written communication skills
* Ability to write clear and concise text for a very technical audience and to follow editorial guidelines
* Ability to follow established processes, guidelines and best practices
* Ability to install, configure, and use software products to create technically accurate information
* Ability to work collaboratively in a global writing team
* Ability and willingness to learn and apply new skills brought about by rapidly changing information and technology
* About 5-6 years of experience in technical documentation
* Academic background in computer science, a technical field or Journalism
Location: Cork, Ireland
Location Type: HYBRID
Travel Expectations: 5% of travel Domestic/International only if business demands.
Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:
Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing, Public Relations, and Writing/Editing
* Industries
Software Development
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