Luxury Retail Customer Service – Dublin City CentreImmediate Starts | Full-Time | Competitive Salary+ Attractive BonusRealta Associates are proud to partner with a prestigious luxury retailer in Dublin City Centre to recruit two Customer Service professionals. These on-site roles offer the opportunity to represent one of Dublin's most respected luxury brands, blending front-of-house excellence with back-office organisation.What You'll Be Doing:Front of House: Greet customers with a polished, five-star approach. Process and hand over repair items, take payments, and ensure every interaction reflects luxury-level service.Customer Care: Answer calls and emails promptly, manage the switchboard, resolve queries, and escalate complex issues where necessary.Back Office: Keep service records immaculate, update customer accounts and repair progress, follow up on estimates, and make outbound calls for collections.Team & Supplier Coordination: Liaise with suppliers about repairs and spare parts, and work closely with workshops and sales associates to deliver a seamless experience.What We're Looking For:Impeccable dress sense and a calm, mature, and collected demeanour.Previous customer service experience (luxury, hospitality, or retail an advantage).Strong communication and organisational skills.Flexibility to work a five-day week with occasional weekends.What's On Offer:Competitive hourly rate.Attractive bonus structure.Join a respected luxury brand where your professionalism and service standards will be truly valued.Interested? Send your CV or a quick note to Tom at Realta for a confidential chat.