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Client relationship executive

-9753-4ff2-9fdf-0aec63818b72
Posted: 10h ago
Offer description

· Manage and support a portfolio of existing clients.· Serve as the main point of contact for support, onboarding, and account management.· Deliver live training sessions (Zoom or in-person) for new clients.· Assist with client setup, data uploads, and system navigation.· Provide first-line technical support and troubleshoot basic software issues.· Ensure successful onboarding and client satisfaction.· Communicate progress clearly with internal and external stakeholders.· Maintain accurate information in CRM and other internal tools.· Prepare ongoing reports on account and project status.· Identify growth opportunities within existing clients.· Occasional travel to client locations may be required.· Assist with basic account administration such as subscription queries, invoice follow-ups, and updating account records where required.Key skills required· Experience in account management, customer success, or a similar role.· Excellent communication skills, written and verbal.· Strong understanding of software, mobile apps, and Zoom.· Ability to learn system workflows quickly and explain them to others.· Strong organisation skills and attention to detail.· Ability to work independently in a fast-moving startup environment.· Proficiency with CRM tools and Microsoft Office.To apply, please forward your CV (Resume) to quoting reference 'Client Relationship Executive' in the Email Subject.Job Types: Full-time, GraduatePay: €27,000.00-€30,000.00 per yearWork Location: In person

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