Billing Operations & Strategy Specialist
Crypto Jobs
Job Description
Title: Billing Operations & Strategy Specialist
Location: Ireland (Remote)
Type: Full-time
Experience Required: 2–4 years
You’ll be supporting billing and collections operations, specifically managing Business Process Outsourcing (BPO) teams that handle invoicing, issue resolution, data queries, and compliance. It’s a hybrid operations + strategy role that involves improving workflows and enhancing billing systems with data-driven insights.
Think of it as a tech-enabled billing analyst + ops strategist—perfect for someone who thrives in cross-functional environments and has experience optimizing finance operations in a fast-paced setting.
* Daily monitoring of BPO billing performance
* Manage invoice accuracy, discrepancies, and payment resolution
* Track collections and improve billing timelines
* Update procedures as systems or billing logic evolves
* Evaluate and redesign workflows for scalability
* Use tools & automation to optimize recurring processes
* Ensure documentation is up to date
* Use SQL to analyze billing data and support operations strategy
* Collaborate with engineers to debug or improve reporting tools
* Work closely with Sales, Finance, Engineering
* Relay customer pain points and operational inefficiencies
* Help align billing operations with broader Coinbase initiatives
* Ensure billing practices meet internal controls, external regulations, and policy standards
What They’re Looking For
Must-Haves:
* 2–4 years in billing, finance operations, or similar
* Strong problem-solving and analytical skills
* Basic SQL proficiency
* Experience documenting and maintaining operational workflows
Nice-to-Haves:
* Experience with billing software (e.g. Zuora, SAP, NetSuite)
Billing Operations & Strategy Specialist - United States
Billing Operations & Strategy Specialist - United Kingdom
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