RECEPTIONISTFULL TIMEThe Lake of Shadows Hotel is a family run hotel, located in the seaside town of Buncrana. At the Lake of Shadows we pride ourselves on providing guests with a warm welcome, home from home food and a memorable visit.We are currently looking for an enthusiastic, hardworking and customer focused candidate to join our teamAbout the Role:As a Receptionist, you will be the first point of contact for our guests, providing a warm welcome and ensuring a smooth check-in and check-out process. The ideal candidate must have fluent English, excellent communication skills, be motivated and have a friendly personality.Responsibilities include (but are not limited to):Managing reservations and guest inquiriesFollowing the day-to-day procedures of guest check-in and check-outProviding high level customer services both face to face and over the phoneManaging phone and email communicationsAssisting with administrative tasksProviding excellent customer service at all timesWork as part of a team but also be able to work on their own initiativeExcellent organisational skillsThe ability to handle cash efficientlyUpselling the hotels facilitiesTake food and beverage orders with a friendly and professional attitudeDeliver meals to guests promptly and with excellent presentationAssist with setting up and maintaining a clean and organized dining areaThe ideal candidate will have:Previous experience in a similar role (preferred but not essential)Strong communication and organisational skillsA friendly and professional attitudeAbility to multitask in a fast-paced environmentFlexibility to work evenings, weekends and bank holidays as requiredExcellent computer skillsJob Type: Full-timeWork Location: In person