Job Overview
The role of a Trust and Safety specialist involves ensuring user safety, viewer comfort, and creator security across the globe.
* Review content that may be deemed objectionable or disturbing.
* Develop datasets to support engineering teams in evaluating and enhancing search, labs, and assistant products.
* Conduct complex data analysis to derive insights that aid in identifying and combating abuse.
This position requires strong analytical skills, effective communication skills, and experience working with large datasets. The ideal candidate will be able to work independently as well as collaboratively within a team.
Responsibilities
* Establish metrics to measure Generative AI performance and track improvements.
* Improve tools through data analysis, technical expertise, and presentations to key stakeholders.
* Analyze and debug escalations to identify trends indicating potential product risks.
Applicants should possess a Bachelor's degree or equivalent practical experience, with at least two years of experience in data analysis. This includes identifying trends, generating summary statistics, and drawing insights from both quantitative and qualitative data.