Our client, a dynamic and rapidly growing distributor, is a market leader serving customers across Ireland, the UK, and international markets from their headquarters in Athy, Co. Kildare. Known for their award-winning e-commerce platforms, the company receives a high volume of daily enquiries. As part of a vibrant and performance-driven Inside Sales team, the successful candidate will be instrumental in converting these leads into sales.
This is an ideal opportunity for a motivated individual looking to advance their career in sales within a fast-paced, supportive environment. If you're results-driven, eager to grow, and thrive on hitting targets, this role offers both challenge and reward.
Role Overview
The Inside Sales Representative will be responsible for converting inbound enquiries into sales by delivering tailored solutions, building strong customer relationships, and driving repeat business. Reporting to the Sales Manager, the role involves both new business development and account management across the Irish market.
Key Responsibilities
* Respond to new customer enquiries via phone, email, live chat, and in the showroom
* Qualify leads and identify the best solutions by leveraging internal resources, product knowledge, and manufacturer support
* Follow up on all enquiries promptly and professionally
* Maintain accurate records and update the CRM system regularly
* Coordinate with the logistics team to resolve customer queries related to orders
* Gather customer feedback to enhance service quality
* Manage customer accounts to ensure high service standards and encourage repeat business
* Support the Sales Manager with ad hoc administrative and reporting tasks
* Develop and share case studies, testimonials, and proof of successful outcomes
Ideal Candidate Profile
* Experience in a sales role, ideally in B2B or the construction/industrial sectors
* Strong organisational skills with a process-oriented mindset
* Excellent verbal and written communication skills
* Proficient in Microsoft Excel, Word, and CRM systems
* Full, clean Irish driving license required
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