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View more categories | View less categories | Sector Distribution and Warehouse, Technology | Role: Manager | Contract Type: Permanent | Hours: Full Time
DESCRIPTION
Operations is the beating heart of Amazon. This key part of our business ensures we fulfill and dispatch orders efficiently so that our customers receive their items on time. As an Area Manager, you'll ensure your site runs smoothly to meet customer demand. You will lead a team that maintains safety, efficiency, and high quality, and you will manage various projects across our network to boost productivity.
Key job responsibilities
1. Create, oversee, and promote a culture of safety and wellbeing
2. Analyze and implement changes to sustain high quality and productivity
3. Oversee projects to streamline processes, optimize productivity, and improve customer service quality within your area
4. Assess shift performance against business objectives and implement actions to enhance operational excellence
5. Collaborate with management colleagues to standardize shift practices
A day in the life
You will work on a shift pattern at one of our sites, focusing on maximizing productivity. Your main responsibilities include fostering a safety culture, maintaining quality and shift performance standards, overseeing process improvements, and driving their implementation. Your day will vary, covering team management, operational tasks, process improvements, and contingency planning. You will also serve as a role model and mentor to new managers.
About the team
Amazon Logistics (AMZL) handles the 'last mile' delivery in partnership with third-party providers. We utilize innovative thinking and continuous improvement initiatives to deliver millions of products to customers. Our goal is to ensure a smooth delivery experience and to introduce new global delivery solutions like Amazon Fresh, Prime Now, and Amazon Restaurants.
Our operations are divided into two areas: 'under the roof' associates who process products for dispatch, and 'on the road' teams working with Amazon Flex delivery contractors. We focus on operations with 24/7 shifts and are committed to reducing our carbon footprint through new vehicles and technology, including Electric Vehicles.
BASIC QUALIFICATIONS
* A degree
* Relevant experience in people management
* Experience communicating with stakeholders at all levels, including peers and leadership
* Experience using data or anecdotal evidence to influence decisions
* Proficiency in verbal and written English and local language
PREFERRED QUALIFICATIONS
* Experience with Lean, Six Sigma, and Kaizen techniques
* Experience in a logistics environment
* Proficiency with MS Office (Word, Excel, Outlook)
Amazon is an equal opportunities employer. We value diversity and base hiring decisions on experience and skills. We prioritize your privacy and data security. For more details, see our Privacy Notice. If you need accommodations during the application process, visit this link.
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