Company Description:FBD Holdings PLCJob Description:Talent, Support, Success.About The RoleReporting to the Team Leader, this role is required to perform the necessary activities in the Central Operations area at FBD Head Office assisting in a wide range of general accounts functions.Job ResponsibilitiesAccounts Assisting with the processing of premium paymentsProcessing Refunds.Credit and Debit Control.Assisting with the processing of Direct Debits.Identifying, investigating and resolving discrepancies.Assisting with month end duties.Assisting with account queries from internal and external customers.Ad hoc duties as required.Job ResponsibilitiesGeneralLiaising with various areas of the business.Ensuring internal controls are applied appropriately.Supporting internal and external customers to agreed service levels.General activities complementary or ancillary to the responsibilities listed together with such other tasks reasonably requested by the area team leader or management.EducationLeaving Certificate or equivalent qualification.Experiences1-3 years experience in a busy office environment or similar role is essential.CompetenciesAbility to provide excellent service to all customers and meet deadlines, as requiredStrong team player with the ability to work on your own initiativeExcellent interpersonal skills in building working relationships with a wide range of internal and external stakeholdersPrevious administration experience is desirable, but not essentialExcellent punctuality and ability to work accurately under pressureStrong organizational and administrative skills with a disciplined approach to tasks/dutiesComputer skills mandatory with proficiency in Excel and Microsoft Office SuiteFooterThis role is being offered on a permanent contract.This is an entry level role with a package to reflect and full training will be provided.MCC:This role sits within Pay Band A of FBDs General Functions' pay band.FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances.We Offer:Hybrid Working ModelSkills:Customer Service Administration I.T ProficientBenefits:Work From Home Bonus Paid Holidays Parking Pension