Job Overview
We are seeking a seasoned hotel professional to lead our front office team.
About the Role:
* Oversee daily front desk operations with a focus on efficiency and exceptional customer service
* Lead and mentor the front desk staff to deliver top-notch hospitality
* Address guest inquiries and resolve issues with professionalism and courtesy
Requirements:
* Previous experience in a high-end hotel environment is essential
* Strong leadership, communication, and problem-solving skills
* A passion for delivering exceptional customer experiences and attention to detail
About You:
* You have a proven track record of success in leading high-performing teams
* You possess excellent interpersonal and communication skills
* You are committed to providing exceptional guest experiences