Career Vision Recruiters
is seeking an exceptional
Director of Rooms Division
for a Luxury Hotel in Co. Clare. This key leadership role is responsible for the strategic direction and operational excellence of the Front Office, Accommodation, and Maintenance departments, ensuring a flawless guest journey from booking to departure.
As Director of Rooms Division, you will drive operational efficiency, service innovation, and cross-departmental collaboration, ensuring every aspect of the Rooms Division reflects the highest standards of luxury hospitality, requiring unwavering attention to detail, personalization, and operational precision at every guest touchpoint.
Responsibilities
* Lead and oversee the Rooms Division, setting strategic priorities while ensuring smooth daily operations.
* Inspire, guide, and develop teams across Front Office, Accommodation, and Maintenance, cultivating a culture of accountability, professionalism, and excellence.
* Track and enhance guest satisfaction, responding proactively to feedback and continuously improving service standards in line with Forbes and brand expectations.
* Drive the implementation and compliance of Forbes Travel Guide standards and other external audits.
* Oversee departmental budgets, forecasts, P&L, and CAPEX plans, ensuring cost-effective, high-quality operations.
* Optimize labor scheduling, team deployment, and resource management for maximum efficiency.
* Collaborate with Sales, F&B, Spa, Events, and Reservations to deliver a seamless, cohesive guest experience.
* Ensure all operations comply with health, safety, fire, and security regulations.
Qualifications & Experience
* Bachelors degree in Hospitality Management or related discipline.
* Progressive leadership experience in luxury hotel Rooms Divisions, including 13 years at Director level.
* Proven management of Front Office, Accommodation, and Maintenance/Engineering in a high-end hospitality setting.
* Hands-on experience with Forbes Travel Guide audits
* Strong expertise in P&L oversight, CAPEX management, and operational cost control.
* Proficiency with PMS, Reservation, and Guest Relations Management systems.
A wonderful opportunity not to be missed Please reach out to Karen in confidence to be considered for this role.
Skills
Front Office Accommodation Maintenance Management Financial Luxury Hotel