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Senior manager of advocacy

Dublin
Dublin Simon Community of Ireland
Manager
Posted: 14 January
Offer description

About the Role The successful candidate will be responsible for ensuring the delivery of an advocacy plan and programme, relationship management, change management, and systems and processes operating to quality standards, with a view to creating positive outcomes for those experiencing homelessness. The Senior Manager for Advocacy will be responsible for the management and delivery of advocacy work plans, including policy positions, advocacy campaigns and that affect our clients and the charity. Management of a small team, including a Research and Policy officer. The role will report into the Director of Advocacy and Compliance and will line manage research and policy under the function as well high level of engagement with the senior management team and wider management team. Performance will be reviewed against agreed objectives and scorecard delivery, the willingness/ability to respond to change and leading through the values of the organisation. ContractType: Permanent Hours of Work:37.5 hours per week, 9 to 5:30pm, Monday-Friday Location:Smithfield, Dublin. Hybrid working is available. Salary: €60,000 to €70,000 to depending on experience. Responsibilities: Advocacy: Direct and support the work of the research, campaigns, and policy engagement functions, managing the team, and coordinating the production of annual advocacy and research work plans. Develop and implement an Advocacy policy and framework within the organisation that strengthens our advocacy role in the sector. Advance advocacy campaigns andthemes, and the development and roll-out of compelling and engaging campaigns. Identifying and managing a programme of research on sector priority issues. Oversee and lead on complex policy issues with a clear understanding of the impact on our clients and our policy positions and Government submissions. Ensure advocacy activities meaningfully engage policy makers and deepen understanding of the charity's strategic priorities. Supporting the development of a dynamic and responsive staff engagement offering, leading and participating as required in policy forums and other modes of engagement. Oversee and organise the production of regular policy-related communications to internal and external stakeholders and the media, and act as spokesperson as and when required. Participate in structures and processes external to the charity i.e. pre-budget processes/campaigns, homeless policy groups. Represent the Charity as and when required in external stakeholder engagement processes. Operations: Work as part of the Advocacy and Compliance function to formulate organisational strategy, policies, annual scorecards and budgets, ensuring the mission and strategic goals of the organisation are achieved. Oversee the work of services within the scope outlined above, supporting line managers to manage the coordination of all activities. Work closely with the management team to develop and maintain quality relationships with key stakeholders to facilitate seamless service delivery and development, and to help create a more aligned culture of development within the organisation. Work to build capacity within the teams through the training and development of staff, in particular growing leadership and management skills, delivering excellent employee relationships and staff motivation. Achieve agreed internal financial targets and deliver the annual scorecards and budgets in line with the funder requirements and service level agreements, along with legislation, regulation and agreed policy. Proactively work with the Director of Advocacy and Compliance to source new funding streams for the services within the scope. Input to the Director of Advocacy and Compliance reports, and communicate input from other members of the team and prepare regular reports and updates for Management and CEO. Effectively manage key relationships both internally and externally in a way that enhances the quality, sustainability and reputation of Dublin Simon Community Ensure health, safety and welfare risks in the workplace are minimised and bring any concerns to the attention of the Director of Advocacy and Compliance and update the function and local risk registers as per the organisation's Risk Framework. Ensure that agreed action plans and scorecards with detailed targets and timelines are implemented, and communicate these plans to relevant stakeholders. Leadership: Provide leadership to the line managers and teams, ensuring they work cohesively with a shared vision by providing role and responsibility clarity and by establishing Key Performance Indicators for the purposes of efficiency and accountability. Manage and lead line managers to effectively manage their teams and services, ensuring leadership is provided to a high standard In conjunction with the Senior Manager Human Resources, advise on employee relations, communication strategies and career management programmes designed to maximise employee involvement and commitment. Recruit, induct, train, and performance manage staff to deliver individual and organisational effectiveness. Lead and manage staff, ensuring targets are reached and facilitating effective team dynamics to ensure teams are performing to their maximum potential. Ensure service teams are supported and monitored in the delivery of collective and individual targets. Work to maintain a culture of transparency and excellence and ensure efficient and effective use of resources, adhering to accountability standards and systems that track effectiveness and impact. Work effectively with other Senior Managers to ensure the coordination of service delivery across the organisation. Ensure all stakeholders are communicated with effectively in an appropriate and clear manner. Keep abreast of relevant policy developments nationally and internationally which impact on the work of Dublin Simon Community and in particular, in the area of Business analysis, research and housing and homeless policy. Ensure the organisation operates to the highest principles of best practice in service delivery. Drive quality standards within services through quality systems and structures, ensuring continuous improvement, particularly in the areas of new initiatives, team development, and systems implementation. Benchmark against best practice standards, review and audit regularly, changing areas as required when new evidence becomes available. Essential for the role: Qualification to at least diploma level in a relevant field or discipline. Min 5 years experience working in a relevant management post. Problem solving and decision making. Knowledge of data and systems. Understanding of compliance indicators pertaining to charity, company, housing and health sector. Knowledge of services in the Homeless and addiction sector Delegation and communication Finance, including management of budgets People management and supervision Organisation skills Motivation of Self Critical reasoning Leadership and motivation of others

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