FRS Recruitment on behalf of fantastic client is looking to recruit for the position of Payroll Migration Support Agent in Duleek for 6 month contract Responsibilities Support new customers as they migrate data from their existing payroll systems to new system. Serve as a first point of contact for customer queries by phone and email. Identify payroll issues, research solutions, and provide clear, helpful guidance. Walk customers through software features to help them use the software confidently and effectively. Test the software to ensure high-quality, bug-free releases. Stay updated on payroll trends and employment legislation. Assist teammates by sharing knowledge and helping resolve customer queries. Provide additional support to the Payroll Support team during quieter migration periods. Skills & Experience Excellent phone manner with strong rapport-building skills. Highly customer-focused with a willingness to go the extra mile. Recent payroll experience and solid knowledge of payroll processes. Strong communication and active-listening skills. A payroll or accounting qualification is an advantage. Ability to work well under pressure and adapt to change. Strong IT skills; knowledge of Microsoft Excel is a plus. A positive, proactive attitude with a can-do approach. Monday to Friday 8:30am to 5:30pm Hybrid option available once all training is completed. To apply please upload your CV to the link provided.