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At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.
Join us as a Client Service Representative
In this role you will be responsible for servicing and maintaining oversight of your assigned client relationships. You will focus on the Fund Accounting, Administration and Custody disciplines and the applicable product offering for assigned client relationships. You will assist more senior team members with oversight of operational production, client accounts, client conversions, reporting and analyses to ensure high client satisfaction.
Key Responsibilities
* Execute reviews of internal reporting and reconciliations for assigned client relationships and escalate issues which may impact client servicing to the Sr.
* Work effectively with internal departments to support client requests, deliverables and issue resolution
* Work with internal departments to prioritize and resolve client requests and deliverables
* Analysis and oversight of core reconciliations and reporting that impacts assigned client relationships
* Effectively monitor and respond to client inquiries on a daily basis
* Assist in activities that support the measurement of Client Service Standards across the various products BBH provides to our
Qualifications
* BA/BS degree concentration is preferred), or equivalent work
* Ability to build and maintain internal and external client relationships
* Ability to learn and utilize new technologies to research, analyze, and resolve client needs
* Aptitude for numbers and accuracy (analytical ability)
* Demonstrates superior client
* Ability to communicate effectively with both written and verbal
* Ability to work efficiently under pressure
* Flexibility to work alternative hours and overtime as needed
* Comprehensive working knowledge of Microsoft Office
What We Offer
* A collaborative environment that enables you to step outside your role to add value wherever you can
* Direct access to clients, information and experts across all business areas around the world
* Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
* A culture of inclusion that values each employee’s unique perspective
* High-quality benefits program emphasizing good health, financial security, and peace of mind
* Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
* Volunteer opportunities to give back to your community and help transform the lives of others
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Other
Industries
* Banking, Financial Services, and Investment Management
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