Company Overview
Store Computer Technology Ltd is a leading I.T Service Provider to the Retail Industry in Ireland. We are committed to delivering innovative solutions that enhance operational efficiency and customer satisfaction.
Summary
We are seeking an experienced IT professional to provide on site IT support for one of our customer. In this role, you will play a vital part in ensuring our clients receive exceptional service and support, contributing directly to our mission of excellence in the retail technology sector.
Responsibilities
* Overview of Day-to-Day Responsibilities
The daily tasks can vary, but the core responsibilities typically include:
* Microsoft 365 Support – Managing and supporting M365 tools including Teams, Outlook, and access control through Active Directory (AD Manager).
* Onsite Technical Support – Handling site-related tickets and resolving all technical issues as they arise.
* Meeting Room Maintenance – Regularly checking all meeting rooms to ensure cameras, screens, and related equipment are functioning properly.
* Device Setup – Building and configuring new computers for new starters.
* Project Work – Tasks will depend on the specific project at hand. This could include managing CCTV systems (currently being handled) or coordinating with third-party vendors. Project expectations will be clearly explained before tasks are assigned.
* User Support (Head Office) – Assisting head office users with issues ranging from hardware troubleshooting to software triage and installations.
* Device Enrolment – Enrolling and managing devices used within the office environment.
* Basic Network Troubleshooting – Supporting network infrastructure such as access points, switches, and routers.
* Vendor Coordination – Following up with third-party vendors
Training & Expectations
* Full training will be provided on all responsibilities and tools.
* As this is a fast-paced environment, they will be looking for a dynamic, proactive individual who is eager to learn and go above and beyond
* Information gathering.
* Communication is critical
Job Type: Full-time
Pay: €28,420.00-€38,395.31 per year
Work Location: In person