Front Office Leadership Opportunity
We are seeking a highly skilled and motivated individual to lead our front office team and provide exceptional customer service. This is not an office-based position, but requires the ability to motivate and direct the front office team from the lobby.
Key Responsibilities:
* Lead and motivate the front office team to deliver outstanding levels of service to guests
* Direct and work with managers and team members to execute all front office operations
* Responsible for all front office functions and team performance
The ideal candidate will have previous experience in a similar position within a 4-5* property and possess excellent communication skills, both oral and written. They will also be fully competent in the property management system, HOTSOFT or similar.
Requirements:
* Previous experience in a similar position within a 4-5* property
* Fully competent in the property management system, HOTSOFT or similar
* Excellent communication skills, both oral and written
* Ability to work under pressure and on their own initiative
This is an exciting opportunity for someone who is passionate about the hospitality business and has a strong desire to deliver exceptional results.