Job Title: Wellness Operations Manager
At our luxury resort, we are seeking a highly skilled and experienced Wellness Operations Manager to oversee the day-to-day operations of our wellness centre.
The ideal candidate will have a passion for delivering exceptional customer service, maintaining high standards of hygiene and safety, and driving revenue growth through effective management of our spa facilities.
Responsibilities:
* Lead a team of therapists and support staff to deliver seamless and efficient service delivery.
* Maintain accurate records of treatments, inventory, and customer feedback.
* Collaborate with senior management to develop and implement business strategies that drive revenue growth and improve operational efficiency.
Requirements:
* Degree in Hospitality Management or related field.
* Minimum 3 years experience in spa management or a related role.
* Proven track record of delivering exceptional customer service and driving revenue growth.
Benefits:
* Competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.