Title: Hotel Operations Manager
Location: North Cork, Ireland
Reporting to: Hotel Owners/Directors
Employment Type: 1 year – Fixed term
Salary: Competitive
About Us
We are two family-owned hotels nestled in the heart of North Cork, each offering a warm welcome, personalised service, and a commitment to excellence. With deep roots in the local community and a loyal guest base, we pride ourselves on delivering memorable experiences in a relaxed, friendly setting.
As we continue to grow, we're seeking a passionate and experienced Hotel Operations Manager to lead our teams across both properties and drive operational success.
The Role
This is a hands-on, multi-site leadership role ideal for someone who thrives in a dynamic environment and understands the unique rhythm of independent Irish hospitality. You'll oversee all aspects of hotel operations, ensuring both properties run smoothly, efficiently, and in line with our values.
Key Responsibilities
* Lead daily operations across both hotels, coordinating departments and ensuring service excellence.
* Manage, train, and motivate staff, fostering a positive and professional culture
* Ensure compliance with Irish employment law, health & safety, and hospitality standards.
* Monitor financial performance, assist with budgeting, and support cost control.
* Champion guest satisfaction, handle escalated feedback, and drive service improvements.
* Liaise with suppliers, contractors, and external advisors to maintain facilities and compliance.
About You - Requirements
* Minimum 3 years' experience in hotel or hospitality management.
* Proven ability to lead teams and manage multi-site operations.
* Strong understanding of Irish HR and operational compliance.
* Excellent communication, leadership, and problem-solving skills.
* Passionate about guest experience and community-based hospitality.
* Familiarity with hotel systems (e.g. booking platforms) and financial reporting.
What We Offer
* Competitive salary with performance-based bonus.
* Supportive, family-oriented working environment.
* Staff meals and discounts.
* Opportunities for professional development and training.
* A chance to shape the future of two beloved local hotels.
Job Types: Full-time, Fixed term
Contract length: 12 months
Benefits:
* Employee discount
* On-site parking
Experience:
* Hotel Operations Management: 3 years (required)
Language:
* English (required)
Work Location: In person