You will play a key role in the delivery of high-quality learning experiences to our employees, contributing to their growth and development within the organisation. Your duties will include administering the enrolment process, maintaining learner information, and providing support to the L&D team. You will work closely with colleagues to develop and update training content, and coordinate offline learning activities. To succeed in this role, you will need to be highly organised, with excellent communication and problem-solving skills. You should be able to manage multiple priorities and work effectively in a fast-paced environment. In addition to your technical skills, you will bring a positive attitude and a commitment to delivering exceptional results.
You will be responsible for:
- Administering the enrolment process for new joiners and maintaining learner information on the global learning management system
- Coordinating training rollouts, both online and offline, and supporting the L&D team with learning event creation and logistics
- Maintaining training content and collaborating with L&D colleagues to ensure it remains up to date
- Providing administrative support to internal stakeholders, including managing offline learning activities and updating L&D forms, job aids, policies, and procedures
- Coordinating audit-related activities, including liaising with audit teams and producing reports and evidence as required
- Managing the centralised L&D mailbox and responding to queries in a timely manner