Job Overview
The Sales Advisor plays a pivotal role in driving sales of Personal Lines, Agri and Commercial Business.
This position involves assisting in the overall management of the Sales Office to deliver exceptional customer care service that meets agreed sales results while enhancing the local brand.
* Working closely with and reporting to the Branch Manager and Sales Development Co-Ordinator, you will be results-focused and your key responsibilities include:
1. Being proactive in achieving individual targets through prospecting, up-selling, and cross-selling of Personal Lines/Commercial/Agri products.
2. Dealing with customer queries and referring unresolved or technical queries to relevant personnel.
3. Ensuring all systems and procedures as laid down by the company are complied with.
4. Accruing and maintaining comprehensive up-to-date knowledge and information of the company's commercial product range and compliance requirements, and completing relevant industry qualifications and CPD hours as appropriate.
5. Working flexibly within the Sales Office and participating in various office tasks which may include visiting markets.
6. Providing relief to other Sales Offices in the region, as required.
7. Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor to continuously enhance the overall group service delivery to customers.
8. Participating in account management initiatives for Commercial and Agri business.
9. Taking responsibility for individual outstanding debit/premium collections.
10. Assisting customers at the initial notification of claims stage, in line with company procedures.
11. Providing dedicated support to the Sales Executive/Branch Manager, as directed.
12. Administration of Personal Lines/Commercial/Agri business as required.
13. Carrying out such duties as management may require from time to time.
Education and Qualifications
Leaving Certificate or equivalent, and/or a relevant third-level qualification. Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation is desired; however, assistance will be given to obtain this qualification within the timeframes outlined by the Central Bank of Ireland.
Experience and Skills
Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook. Previous insurance/financial services experience would be advantageous. Sales/customer service experience is also desirable.
A proactive, energetic approach and positive outlook are essential. Excellent communication and organisational skills are necessary for success in this role.
Competencies
The ideal candidate should possess the following competencies:
* Develop and maintain customer relationships
* Ambitious, target-driven, and results-oriented
* Problem-solving skills
* Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012)
This role has been identified as holding a CF3, CF4 designation under the Central Bank of Ireland's Fitness and Probity Regime.
Please note that this role is being offered on a 10-month fixed-term contract basis.
FBD is an inclusive Equal Opportunity employer that considers applicants irrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability, and social circumstances.
This job requires strong sales, communication, and organisational skills.
We are seeking a highly motivated and results-driven individual who can excel in this challenging role.
The successful candidate will have excellent problem-solving skills, be proactive, and have a positive attitude towards work.
This role offers an excellent opportunity for career growth and professional development.
FBD provides a supportive and dynamic work environment that encourages collaboration and teamwork.
As a valued member of our team, you will have access to ongoing training and development opportunities to enhance your skills and knowledge.
This role requires a high level of autonomy, flexibility, and adaptability in a fast-paced environment.
The ideal candidate will have excellent time management and prioritisation skills to meet deadlines and achieve targets.
You will have the opportunity to work with a diverse range of customers, develop strong relationships, and provide exceptional customer service.
This role is ideal for individuals who are passionate about sales, customer service, and professional development.
We are looking for a highly skilled and experienced individual who can make a significant contribution to our team.
The successful candidate will have a strong track record of achieving sales targets, developing strong customer relationships, and providing exceptional customer service.
This role offers a competitive salary and benefits package, including opportunities for career growth and professional development.
FBD is committed to diversity and inclusion in the workplace and encourages applications from candidates from diverse backgrounds.
This role requires a high level of confidentiality, discretion, and professionalism in handling sensitive customer information.
The ideal candidate will have excellent communication and interpersonal skills, be able to work effectively in a team, and be adaptable to changing priorities.
This role offers a challenging and rewarding career path with opportunities for growth and development.
FBD provides a comprehensive benefits package, including health insurance, pension scheme, and annual leave entitlements.
The successful candidate will have a strong understanding of sales principles, customer service, and marketing strategies.
This role requires a high level of technical expertise, particularly in Microsoft Office Suite.
The ideal candidate will have excellent analytical and problem-solving skills, be able to think critically, and have a logical approach to problem-solving.
This role offers an excellent opportunity for individuals who are passionate about sales, customer service, and professional development.
FBD is committed to supporting the continuous learning and development of its employees.
The successful candidate will have a strong track record of delivering results, meeting targets, and exceeding expectations.
This role requires a high level of self-motivation, initiative, and proactivity in achieving goals and objectives.
FBD provides a dynamic and supportive work environment that encourages creativity, innovation, and entrepreneurship.
The ideal candidate will have excellent communication and presentation skills, be able to communicate complex ideas simply, and have a clear and concise writing style.
This role offers an excellent opportunity for individuals who are passionate about sales, customer service, and professional development.