Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Head Housekeeper, you’ll ensure your department operates smoothly and lead your team to provide our guests with an exceptional experience. This busy role requires creative thinking to maintain cleanliness and presentation across the hotel, while continuously seeking improvements to the Leonardo Hotels product. You will motivate a vibrant team to exceed guest expectations and create memorable moments.
Some of the benefits you could enjoy include:
* Head of Department bonus scheme based on financial and personal performance
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Recognition scheme with vouchers for high street shops
* Meals on duty
* Talent referral bonus
* Regular social events and annual employee awards
* Access to pension scheme, life assurance, and wellbeing support
* Ongoing training and clear progression paths
Our ideal Head Housekeeper will:
* Be authentic!
* Ensure compliance with health and safety standards in the department
* Meet KPIs and support your team to achieve them
* Collaborate with the hotel team to meet strategic goals
* Develop training and succession plans for the future
Why join us?
We value our colleagues as much as our guests. When you join Leonardo, you become part of our community, and we’re committed to supporting your growth through programs like the “People Programme” and “Passion 4 People Leonardo Culture” workshops.
We offer an 8-month “Fast Forward Programme” to develop essential skills, and a longer “Accelerate Programme” to prepare you for roles such as Deputy General Manager or Operations Manager. These programs include ILM certification and IoH membership, providing practical training and clear career progression in hospitality.
Our Story
With decades of hotel industry experience, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland and are one of the fastest-growing hotel groups, with exciting expansion plans ahead. There’s never been a better time to join us!
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