Customer Delivery Lead
We are seeking a seasoned professional to fill the role of Customer Delivery Lead. This individual will be responsible for overseeing the end-to-end delivery of IT services and projects, ensuring that our clients receive exceptional service and support.
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Key Responsibilities:
* Lead the delivery of IT services and projects, ensuring timely and within-budget completion.
* Serve as the primary point of contact for client engagements, providing regular updates and communication.
* Develop and manage relationships with key stakeholders, including senior managers and client representatives.
Requirements:
* Strong leadership and communication skills, with the ability to effectively manage multiple stakeholders and teams.
* Proven experience in IT service management, project management, and people management.
* Excellent problem-solving and analytical skills, with the ability to identify and mitigate risks.
* ITIL Foundation certification is mandatory.
Benefits:
* Opportunity to work with a leading organization in the ICT sector.
* Chance to develop and grow your career in a dynamic and fast-paced environment.
* Competitive salary and benefits package.
What We Offer:
* A collaborative and supportive team environment.
* Ongoing training and development opportunities.
* Recognition and reward for outstanding performance.