Our client, a well-established technology solutions provider based in Limerick, is seeking an experienced and client-focused Senior IT Account Manager. This role is centred on strengthening long-term customer partnerships, enhancing client satisfaction, and driving revenue growth across an established portfolio. The company places strong emphasis on building lasting relationships and supports continuous professional development.As a Senior IT Account Manager, you will take ownership of key client relationships, ensuring their evolving business and technology needs are understood and met with tailored solutions. This is a client-facing role requiring a proactive, motivated professional with exceptional communication and time-management skills.If you excel at fostering meaningful client relationships and enjoy adding value through trusted advisory and service excellence, this opportunity offers an exciting platform to make a significant impact.Key ResponsibilitiesServe as the primary point of contact for assigned clients, building and maintaining strong, trusted relationships.Understand client requirements and deliver appropriate IT solutions; prepare accurate and competitive quotations.Conduct structured account management activities, including solution reviews, technology stack assessments, and quarterly business reviews.Oversee renewal cycles for service contracts, software licences, and subscriptions.Monitor client environments and requirements, proactively addressing issues and ensuring outstanding service delivery.Collaborate with internal technical teams to support successful project delivery and ongoing service improvements.Identify opportunities to introduce new technologies, services, and enhancements aligned with client objectives.Manage scheduling and workload effectively to meet deadlines and service expectations.Participate in professional development initiatives to stay current with emerging technologies and industry best practices.Support broader business goals and undertake additional responsibilities as required.RequirementsMinimum of 4 years' experience in a similar IT account management role, with proven success in managing and growing customer relationships.Strong communication, client engagement, and problem-solving abilities.Reliable transport for occasional travel to client sites and the company's office.Advantageous experience:Microsoft 365 licensing knowledgeStrong technical understandingAbility to deliver training or client workshopsExperience with account management platforms/CRM toolsFull Irish driving licence required.Must be eligible to work and reside in Ireland (EC passport holder or current Stamp 4 Visa).