We are currently hiring Dutch speakers for an exciting full-time opportunity with a social media platform. This position offers the chance to work in an international and dynamic environment where you can contribute to meaningful projects that shape how millions of people connect and interact online.
General Overview:
Location: D18 Sandyford
Work Model: Fully On-site
Language Requirements:
1. Fluent to near-native level in Dutch, with a deep understanding of the region's culture and social context.
2. Advanced level of English
Compensation & Benefits:
3. €31, per annum (base salary)
4. 10% performance bonus
5. Free on-site meal (lunch or dinner)
6. Private healthcare
7. Pension contribution
8. 25 days of annual leave
9. Extensive training and access to CPL's Wellness Programme
10. TaxSaver and Bike-to-Work Schemes
11. Full training provided
Please note:
12. Due to the nature of this role, candidates must be fully confident and comfortable dealing with sensitive content.
13. Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G valid for at least 12 months or renewable).
Community Operations Analyst
Requirements:
14. Fluency in Dutch and English (B2)
15. Some customer-facing experience
16. Ability to handle sensitive or challenging material with professionalism
Key Responsibilities:
17. Review and resolve user issues submitted through the ticketing system (e.g., account support or abuse reports)
18. Enforce the platform's Terms of Use by monitoring and addressing policy violations
19. Analyse data to identify ways to improve the user experience
20. Spot trends and escalate complex or sensitive cases as necessary
21. Recommend workflow improvements to enhance efficiency
22. Manage sensitive content with discretion and resilience
If either of these roles aligns with your background and interests, please apply directly or reach out via email