Join to apply for the Retention - Sales Advisor role at PrepayPower
Join to apply for the Retention - Sales Advisor role at PrepayPower
Get AI-powered advice on this job and more exclusive features.
Description
With almost 500 employees and growing, PrepayPower is the market leader for Pay-as-You-Go Electricity, Gas, and Broadband in Ireland.
Department: Retention
Employment Type: Full Time
Location: Dublin 18
Compensation: €45,000 - €47,000 / year
Description
With almost 500 employees and growing, PrepayPower is the market leader for Pay-as-You-Go Electricity, Gas, and Broadband in Ireland.
Ranked as a top employer for five years in a row by Great Places to Work Ireland, we offer ambitious candidates a fast-paced and challenging work environment with enormous opportunities for growth.
Join us and become part of a dynamic, ambitious team putting control in the hands of our customers.
We are seeking a Retention Advisor who will work in our Customer Retention Team on a full-time basis at PrepayPower head office. This role is better than ever before, with our new and improved salary and commission structure!
Successful candidates will have a friendly and competitive nature and demonstrate a will to achieve. Excellent communication skills are needed for this role. working within a sales role is preferable but not essential.
We believe in employee progression and recognising performance; we enjoy working hard, smart, and having fun.
If you are ambitious, results-focused, and enjoy a challenge, you will enjoy working with PrepayPower.
Key Responsibilities
* Help customers to reduce their energy costs and ultimately their costs
* Help the business to understand why customers are looking to leave so that we can improve our products and services going forward
* Handle calls from customers who are looking for a better energy offer
* Manage daily, weekly, and monthly KPIs to maintain performance and customer churn
* Build friendly customer relationships in order to minimise customer churn
* Support with mentoring and coaching for our junior sales team
* Ad hoc phone-based activities as required
* A suite of Retention tools available to encourage customers to stay with PrepayPower
Skills, Knowledge And Expertise
* Excellent interpersonal, problem solving and relationship management skills
* Experience working within a sales role
About This Role:
* Uncapped commission structure
* Salary 30,000 base and 15,000 bonus (uncapped)
* ‘Pay per sale incentivisation structure
* Incentivised Mentoring Programme
* Realistic progression structure
* Based full-time in our Sandyford Office - Dublin 18, with hybrid working after probation
Benefits
* Competitive salary & bonus structure
* Pension Contribution Scheme
* PrepayPower Health Insurance Group Scheme & EAP with Laya Healthcare
* Great career progression opportunities in a growing company with strong market growth
* Fast-paced and friendly team environment
* Continual training and development
* Annual leave, increasing with service.
* PrepayPower Staff Tariff
* Modern offices with excellent facilities in Sandyford and the flexibility to work remotely
* Established CSR, Wellness, and Social Committees, and great social events.
* Refer a Friend Scheme
* Tax Saver Travel Tickets & Bike to Work Scheme
PrepayPower is an Equal Opportunity Employer. We believe in treating all our employees, customers, and other stakeholders with dignity and respect.
We’re looking for diverse talent and creating an inclusive workplace that delivers exceptional, innovative services for our customers. We encourage applications from people with diverse backgrounds and experiences.
PrepayPower’s mission is to give people total control and complete transparency over their energy costs. Rather than the traditional market model of short-term discounts with significant contract terms, we help customers achieve long-term savings on their electricity, gas, and broadband by putting them in control.
Our approach is customer-driven. We provide an exceptional level of service, and this has been recognised by Trustpilot, where we are Ireland’s highest-rated energy supplier.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Utilities
Referrals increase your chances of interviewing at PrepayPower by 2x
Sign in to set job alerts for “Sales Advisor” roles.
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 days ago
Dublin, County Dublin, Ireland 3 weeks ago
Dublin, County Dublin, Ireland 12 months ago
Account Executive, Mid-Market Sales, Google Customer Solutions (Spanish)
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 3 weeks ago
Full Time Senior Sales Assistant, Brown Thomas, Blanchardstown
Blanchardstown, Fingal, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 months ago
Dublin, County Dublin, Ireland 15 hours ago
Dublin, County Dublin, Ireland 3 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 16 hours ago
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 4 days ago
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 6 days ago
Dublin, County Dublin, Ireland 1 week ago
Naas, County Kildare, Ireland 2 months ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Account Executive, New Business Sales (Arabic, English)
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 months ago
Dublin, County Dublin, Ireland 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr