Employment Type: Full-time Department: Recruitment and Training About The Role About the Role We are seeking an energetic and hands-on Recruitment & Training Manager to support our hospitality operations by attracting great people and developing exceptional service talent.
This role plays a key part in shaping our customer experience by ensuring our teams are well-trained, engaged, and aligned with our service standards.
Key Responsibilities Recruitment & Workforce Planning Lead on going recruitment for pub/restaurant operations Partner with department heads to understand staffing needs and peak-period demands Manage end-to-end recruitment, including sourcing, interviewing, and onboarding Training & Service Excellence Design and deliver onboarding and service-focused training programs Ensure training aligns with group standards, customer service expectations, and SOPs Coordinate compliance, safety, and mandatory hospitality training Support leadership development and succession planning for frontline teams Employee Engagement Support retention initiatives and employee development programs Monitor training effectiveness and staff performance outcomes Foster a positive, inclusive, and service-driven workplace culture Requirements Degree or diploma in Human Resources, Hospitality Management, or related field Proven experience in recruitment and training within hospitality (hotel, pub, F&B, or similar) Strong understanding of service standards and guest experience Excellent communication, presentation, and interpersonal skills Flexible and adaptable, with the ability to work around operational schedules What We Offer Competitive salary and benefits Opportunity to work in a dynamic hospitality environment Career growth within a reputable hospitality group A culture that values people, service excellence, and teamwork How to Apply If youre passionate about people and delivering outstanding guest experiences, wed love to hear from you.
Apply now by sending your CV to Required Criteria Skills Needed About The Company The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation.
The Louis Fitzgerald Group is one of Irelands largest privately-owned hospitality groups.
Oozing with Irish culture the group has over 19 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds.
This includes some of Irelands most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Irelands most prized artifacts.
The multi-award-winning Stags Head, and Kehoes Pub, are a haven for locals and tourists.
In short, we pride ourselves on our reputable name within the hospitality industry.
Company Culture With over 19 pubs, restaurants and 3 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation.
Our current vacancies can open a window of many opportunities within the group to the right candidate.
All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.
Company Benefits Salary Not disclosed