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Customer service specialist - weekend shift

Dublin
DB Schenker
Customer service specialist
€60,000 - €80,000 a year
Posted: 20h ago
Offer description

Join to apply for the Customer Service Specialist - Weekend Shift role at DB Schenker

Join to apply for the Customer Service Specialist - Weekend Shift role at DB Schenker

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This role is currently part of DB SCHENKER, which is in the process of integrating with DSV. As part of this transformation, you’ll be contributing to the future of the world’s largest global logistics company.

Join Us as a Customer Service Specialist!

Are you passionate about delivering outstanding customer service and looking to develop your career in logistics? We’re looking for a dedicated Customer Service Specialist to join our team in Ballycoolin, Ireland and help us provide exceptional service to our internal and external customers.

Location: Ballycoolin, Ireland

Working Hours: Weekend Shift - Saturday, Sunday and Monday - 7:00 to 20:00

What Will You Be Doing?

As a Customer Service Specialist, you’ll play a key role in supporting the day-to-day operations of our bonded warehouse and transport services by:

* Coordinating outbound shipments with customers, transport providers, and customs.
* Handling customer queries and providing timely, professional support.
* Maintaining accurate shipment records, reports, and database entries.
* Supporting operational teams with customer-focused solutions.
* Participating in internal meetings and contributing to service improvement initiatives.

About You

To thrive in this role, you should have:

* Experience in a customer service environment in a logistics environment.
* Excellent communication skills and a customer-first mindset.
* A keen eye for detail and strong organisational skills.
* Confidence in using systems and working with data.
* A flexible, team-oriented approach and a proactive attitude.

What We Offer

* Exciting career paths and development opportunities.
* Annual leave

Next Steps

Interested in joining our dynamic team? Apply now by following the links and attaching your CV as soon as possible.

At DB Schenker, we celebrate the diversity of our workforce and are committed to further enhancing it. We warmly welcome applications from individuals of all genders, ages, abilities, nationalities, religions, and sexual orientations.

Please be aware that candidates will undergo necessary right-to-work checks for Ireland, a 5-year referencing process, and a criminal records check.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Other and Customer Service
* Industries

Transportation, Logistics, Supply Chain and Storage and Warehousing and Storage

Referrals increase your chances of interviewing at DB Schenker by 2x

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